Privacy Policy

Effective Date: 15 April 2025

We Have Colour (ABN 89 291 517 022) is fully committed to respecting your privacy and safeguarding your personal information. This policy outlines the types of data we collect, how it is used, and the measures we take to ensure its security.

1. Information We Collect

We collect the following personal information when you engage with our store, including but not limited to:

  • First Name and Surname

  • Email Address

  • Phone Number

  • Postal Address

This information is collected when you place an order, subscribe to our communications, or contact us for any reason.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfil your orders

  • To communicate with you regarding your purchases and order status

  • To provide customer support

  • To send you marketing communications, should you consent or opt in

3. Marketing Communications

From time to time, you may receive updates regarding new products, special promotions, or other relevant information. If you wish to opt out of such communications, you may do so at any time by selecting the "unsubscribe" option provided in each email, or by contacting us directly.

4. Third-Party Services

We may engage third-party service providers to assist with the operation of our website, order processing, and customer communications. These third-party providers may collect, store, or process personal information on our behalf.

Some of these providers may be located outside of Australia. In such cases, We Have Colour will take all necessary steps to ensure that your personal information is handled in accordance with Australian privacy laws.

Should third-party service providers be introduced in the future, this Privacy Policy will be updated to reflect these changes. We recommend reviewing this policy periodically to stay informed about how your personal information is being managed.

5. Security

We implement reasonable measures to protect your personal information from misuse, interference, loss, and unauthorised access. While we strive to maintain the security of your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to request access to, or correction of, any personal information we hold about you. To make such a request, please contact us directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please do not hesitate to contact us at: hello@wehavecolour.com.au